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Terms & Conditions

By booking a session at Anam Sauna, you agree to the terms and conditions outlined below. If booking on behalf of a group, it is your responsibility to ensure that all participants are aware of and follow these terms and use the sauna safely.

Sauna Use & Safety Guidelines

  • Use at Your Own Risk: All guests use the sauna and any associated cold plunge (e.g. open water or plunge pool) at their own risk. This includes the potential for injury or even death.
  • Health Considerations: If you have any health issues (e.g. heart conditions, high/low blood pressure, are pregnant, or take medication), you must consult a medical professional before using the sauna. If in doubt, do not use the sauna.
  • Cold Water Plunges: Use of open water or a plunge pool is entirely at your own risk. Ensure you are a confident swimmer and can tolerate exposure to cold temperatures.
  • Personal Belongings: You may store belongings in the changing area or entry space during your session, but Anam Sauna accepts no responsibility for lost, stolen, or damaged items.
  • Prohibited Substances & Behaviours: Alcohol and smoking are strictly prohibited in and around the sauna. Do not consume alcohol before or during your session.
  • Clothing & Accessories: Nudity is not permitted. Swimwear must be worn at all times. Remove jewellery before entering to avoid burns. Avoid swimsuits with metal or slimming panels.
  • Right of Refusal: Anam Sauna reserves the right to refuse entry to anyone deemed unfit for sauna use, including intoxicated individuals. No refunds will be issued for refusal of entry.
  • Anam Sauna is strictly Over 18’s

Sauna Etiquette & Usage

  • Limit sauna sessions to 5–15 minutes at a time. Exit immediately if you feel dizzy, lightheaded, or unwell.
  • Always pour water on the stove using the ladle provided. Only use the designated “sauna water.” Pour gently and only when all users are seated.
  • Enter and exit slowly and with care. The floor can be slippery, and the entryway is compact.
  • Do not touch or operate the stove. Only trained Anam Sauna staff may do so.
  • Never hang items to dry inside the sauna. This poses a fire risk.
  • Respect other guests: Always ask before pouring water on the rocks. Steam increases the heat quickly.
  • Hydrate well before and after your session. Bring enough drinking water for personal use.
  • Do not eat just before or during your sauna session.
  • Bring a clean towel to sit on for hygiene and to protect the benches.
  • Avoid creams or lotions before your session to allow your skin to sweat freely.
  • Protect your hair with a towel or sauna hat.
  • Alternate between hot and cold for a full sauna experience. Use open water plunges at your own risk.
  • Rest for at least 10 minutes after your session to allow your body to cool and recover.
  • Please arrive 5–10 minutes early and leave within your booking slot, including time to change.

Liability Waiver & Assumption of Risk

By booking and attending a sauna session at Anam Sauna, you acknowledge and accept the following:

  • Risks Involved: You understand the risks of sauna use, including bodily harm or death, and you voluntarily assume these risks.
  • Unsupervised Use: While trained staff may be nearby, the sauna itself is not supervised at all times. Use is at your own discretion and responsibility.
  • Physical Ability: You confirm that you are physically capable and medically fit to use the sauna safely. If unsure, consult a physician.
  • Owner Rights: Anam Sauna reserves the right to terminate your session for any safety or conduct violations.
  • Damages: You agree to pay for any damages to Anam Sauna property caused by your actions.
  • Insurance: You are responsible for your own medical and injury-related expenses. We strongly recommend getting a medical check-up before sauna use.

Jurisdiction

These terms are governed by Irish law. Any disputes will fall under the jurisdiction of the Republic of Ireland.

Release & Indemnity

By using Anam Sauna, you and your heirs agree to release and hold harmless Anam Sauna, its owners, staff, and affiliates from all liability, including injury, death, or property damage related to your session. You also agree to indemnify us from claims brought by others arising from your actions.

If any section of this waiver is found to be unenforceable, the rest will remain valid and in effect.

Cancellations & Rescheduling

To reschedule or cancel, please email anamsaunawellness@gmail.com with your booking details and include “Cancellation” in the subject line.

  • 5+ days’ notice: Full refund or credit
  • 3–4 days (72+ hrs): 50% refund or full credit
  • 24–71 hours: Full credit only
  • Less than 24 hours / No show: No refund or credit

If we must cancel due to unforeseen circumstances, you’ll be notified by email and issued a full refund or credit.

Privacy Policy

Anam Sauna is committed to protecting your personal data in compliance with all applicable Irish data protection laws.

We may collect and process your data through the following means:

  • Contact Forms: Name, email, phone number, and your message
  • Email Communications: For booking and customer service
  • Face-to-Face Contact: If you share your contact details directly
  • Bookings: Name, contact info, and payment details via our website

Payments are handled securely via Stripe and Square. We do not store your full payment details. Only transaction info and contact details required for booking identification are retained.

Marketing: You may receive updates from us if you’ve opted in or are an existing customer. You may opt out at any time by emailing anamsaunawellness@gmail.com.

Your Rights

  • Request a copy of your data
  • Correct or delete your data
  • Restrict or stop data processing
  • Transfer your data to another provider
  • File a complaint at Data Protection Commission

For any data requests, please contact us at anamsaunawellness@gmail.com.

Policy Updates

We may update these terms or our privacy policy from time to time. Any changes will be posted on our website. Please check back regularly for updates.

Contact

For any questions or concerns, please email us at anamsaunawellness@gmail.com.